General/Registration/Payments

  • By completing the registration process and purchasing exhibit space, the Exhibitor acknowledges complete understanding and full acceptance of the METROCON Terms & Conditions.
  • All companies that are not official Sponsors of the event may not register / purchase booth space online until April 3, 2017 @ 8:00 AM CST.
  • The only method of payment accepted online is credit card (Visa, MasterCard, Discover, American Express). All monetary transactions are to be conducted in U.S. dollars.
  • Companies claiming Membership to receive discounted exhibitor booth fees must qualify as a Member as per the information provided on the Exhibitor Fees page. The information provided by the Exhibitor will be checked, and if the claim is found to be false, the Exhibitor will be required to pay the difference in exhibitor booth fees.
  • Except for official event Sponsors who purchase booths prior to the initiation of online registration and choose to pay by check, all exhibitor booth fees are to be paid at the time of registration in full with a credit card payment (Visa, MasterCard, Discover or American Express) online. Other items - such as additional badges, pre-paid lunches, etc. - may be registered and paid for at a later time.
  • REFUNDS: Exhibitors have until June 2, 2017 @ 5:00 PM CST to cancel their exhibit booth space with a full refund. After that date/time, no refunds will be given. All exhibit booth space cancellations, regardless of submittal date, will be honored only if such request is received in writing. Exhibitors have until August 4, 2017 @ 5:00 PM CST (the close of online registration) to cancel additional badges and/or pre-paid lunches with a full refund. After that date/time, no refunds will be given.
  • Exhibitors will receive the list of all Attendees [names, addresses, email addresses (unless an Attendee chooses to opt-out on sharing his or her email address), and self-declared design practice areas] within 2-3 weeks after the show. The list will be emailed directly to the primary Exhibitor contact.

Exhibit Space

  • Exhibit space is sold in single 10’ x 10’ booths; however, an Exhibitor may purchase multiple booths to create a larger space - e.g., two (2) booths for a 10’x20’ space, four (4) booths for either a 10’x40’ space or a 20’x20’ space, etc. When multiple booths are purchased, they will ALWAYS be placed together unless requested otherwise.
  • Exhibitors are allowed to purchase up to a maximum of six (6) booths – for a total of 600 square feet of adjoining space – per manufacturer’s brand. For example, it is allowable for XYZ, Inc. to buy six booths and place their Systems, Seating, Casegoods, and Textiles divisions in these booths. It is not allowable for XYZ, Inc. to buy six booths for Systems, six booths for Seating, six booths for Case goods, and so on.
  • Except for official event Sponsors, Exhibitors do NOT have the option to choose the location of their booth(s). GO HERE to see which booths have already been reserved for event Sponsors. Exhibitor requests for assignments will be considered, but cannot be guaranteed. Exhibit space will be assigned as per the following criteria: a) requested booth location (first come, first served); b) how many booths purchased and/or the combination of booth levels purchased and/or the configuration requested - i.e. four (4) booths as a 10'x40' vs. four (4) booths as a 20'x20' (because any combination of these things may automatically determine a location); c) avoiding proximity to competitors.
  • If two or more Exhibitors purchase remaining upgraded booths (Super Premium and Premium) within nanoseconds of each other, it is possible for the registration system to oversell those booth levels. If that occasion arises, then the Exhibitor’s booth upgrade portion of the payment will be refunded in full after booth placements are complete.
  • Note that the exhibit area has a concrete floor and is not carpeted. Exhibitors are not required to purchase / rent / provide flooring in their exhibit space, but it is highly recommended for the comfort of booth staff members, as well as trade show Attendees.
  • Each booth will include an 8’-high back drape, 3' high side dividing drapes (except on a corner), one wastebasket, and an identification sign. Two folding chairs per each 10’x10’ booth can be requested at the General Services Contractor’s Desk for no additional fee.
  • If multiple adjoining booths are purchased, the 3' high side dividing drapes will not be included within the Exhibitor’s space. If an Exhibitor has possession of a complete “island” – i.e., has no other Exhibitors around them – then no drapes will be included at all unless requested otherwise.
  • Exhibit height is limited to 8’, and exhibits may not restrict the side view of neighboring exhibits. Exhibitors may petition the METROCON Committee to deviate from these restrictions, but they must do so NO LATER THAN 5:00 PM CST ON JUNE 2, 2017. Email metrocon@metrocon.info with details, sketches, renderings and/or photographs to request the variance.
  • For more information, please refer to the Acceptable Booth Configuration document and the METROCON Terms & Conditions - both located in the DOCUMENTS section of this page.

At the Trade Show

  • All exhibits must be staffed during Official Show Hours, which can be found on our Schedule page.
  • During the two-day event, all Exhibitors will be required to enter the trade show space through the designated Exhibitor Entrance.
  • Only carry-in objects may be brought into the exhibit hall area during Official Trade Show hours; i.e., no dollies or rolling carts will be allowed in.
  • Amplified sound may not be used except by written prearrangement received from the METROCON Committee. If, when on-site, other Exhibitors complain about the noise level, then the Exhibitor producing the sound will be required to turn it down or turn it off completely.
  • No chemical flame is allowed per show management.
  • Exhibitors are prohibited from serving alcohol during show hours. Due to the alcohol permit Levy Catering holds with TABC [Texas Alcoholic Beverage Commission], exhibitors are not allowed to bring ANY alcohol on the premises, even if it's sealed and will not be consumed on-site.
  • Exhibitors may have up to three (3) complimentary booth representative badges for each 10’x10’ booth purchased, but they must register them online. [For example, if three (3) booths are purchased, the Exhibitor may request up to nine (9) badges.] If additional badges are needed, they may be purchased online for the price of $25 each up until the close of online Exhibitor Registration on Friday, August 4, 2017 @ 5:00 pm. After online registration closes, Exhibitors must secure badges on-site at the Exhibitor Registration Desk in Dallas Market Hall. At that time, the complimentary staff passes will cost $10, while the additional passes will cost $35. [Acceptable methods of payment are cash, check and credit card: Visa, MasterCard, Discover, American Express.]
  • Exhibitors representatives working the Trade Show may pick up their badges at the Exhibitor Registration Desk at Dallas Market Hall. Representatives must wear their badges at all times.
  • Exhibitors will receive three (3) Happy Hour drink tickets for each 10’x10’ booth purchased. Drink tickets will be distributed no later than 4:00 PM on Thursday by a METROCON Committee member. Exhibitors will be required to sign for the tickets to insure that they were indeed delivered. Additional drink tickets may be purchased from Dallas Market Hall cashiers on the trade show floor immediately before and during the METROCON Thursday evening Happy Hour.

Move-In & Move-Out

  • All Exhibitors must follow the official Move-In / Move-Out Schedule, which can be found on the Exhibitor Resources page.
  • Exhibitors do not have to register badges for their set-up/installation crews; however, all set-up/installation crew must pick up temporary badges on-site at the Exhibitor Registration Desk before entering the Trade Show.
  • As a safety requirement, BOOTHS MAY NOT BE DISMANTLED PRIOR TO THE OFFICIAL CLOSE OF THE SHOW. If an Exhibitor begins dismantling before the Official Show Close, then the Exhibitor will be fined $100 for every 15 minutes prior to the Official Show Close that they begins the dismantling process.
  • All Exhibitor materials must be removed from the facility by Saturday, August 12, 2017 @ 12:00 NOON or the Exhibitor will be liable for storage and handling charges resulting from failure to remove their materials from the facility.
  • Security will be on-site from move-in until move-out. However, since Metrocon, Inc. allows Exhibitors to contract with vendors of their choice during the Move-out process, it is highly recommended that each Exhibitor have at least one booth representative remain with his or her respective booth at all times during Move-out. Metrocon, Inc. is not responsible for lost, misplaced or stolen items.